HelpDesk

I NEED HELP! 2

• What if I have a problem?
• My phone's keypad is locked up with a "Lock" icon on the phone's LCD. How can I unlock it?

User Guides 3

• Fax2Email Web Guide
• Grandstream GXP 16xx Quick Reference
• gxp1620_1625_quick_installation_guide

Phones & Devices 31

• CloudPBX | Device Provisioning | Grandstream GXV Series
• CloudPBX | Device Provisioning | Grandstream GXP Series
• CloudPBX | Device Provisioning | Yealink W52P Cordless Phone
• CloudPBX | Device Provisioning | Polycom
• CloudPBX | Supported Devices

See all 31 articles

Getting Started 3

• How do I get my User Credentials?
• What to do after I get my account?
• Videos, eBooks, Product Brochures

Portal & Features 16

• CloudPBX | Manage Devices | Add New Device
• CloudPBX | Edit DID | Service Type | Voicemail2Email
• CloudPBX | Manage Device | Definitions
• CloudPBX | Edit DID | Service Type | Forward
• CloudPBX | Edit DID | Service Types Defined

See all 16 articles

Phone Numbers 4

• CloudPBX | DID | Cancel Phone Number
• CloudPBX | DID | Order New DID
• Porting Telephone numbers
• Caller-ID Name (CNAM)

Internet & Routers 8

• How do I configure my Proxy, SBC or PBX for FracTEL service?
• Configuration for Sonic Wall
• Disabling router setting SIP ALG
• Minimum Internet Speed for VoIP
• Too much internet jitter

See all 8 articles

About FracTEL 5

• Welcome to FracTEL
• What is FracTEL?
• Can I keep my phone number?
• What types of customers use FracTEL?
• How many extensions can I have?

Billing 3

• What should I do if I don't agree with my Invoice?
• How can I review my call activity or check my Call Detail Records?
• What is the FUSF charge on my Service Invoice?

API Support 1

• How do I access the FracTEL API?

Pre Sales 1

• New Install Questionnaire