Portal & Features

CloudPBX | Account | Manage E911 Locations
To configure an E911 location select Manage E911 Location from the Account menu in your Fractel account portal.  Listed below is the information you will ...
Sun, Jun 5, 2016 at 11:08 PM
CloudPBX | Features | Manage Sounds
In the Manage Settings menu you will be able to configure the what sound files your customers hear on inbound call and transfers. You can also manag...
Fri, Jun 10, 2016 at 11:38 AM
CloudPBX | Features | Manage IVR Menus
An IVR Menu is an Interactive Voice Response Menu (also known as an Auto Attendant), in which the caller listens to a pre recorded greeting giving them ...
Fri, Jun 10, 2016 at 11:39 AM
CloudPBX | Edit DID | Service Type | Fax2Email
Follow this procedure to set up Fax2Email use with FracTEL CloudPBX. Log in to the FracTEL portal. Select Call Tree from the Features menu ...
Fri, Jun 10, 2016 at 11:41 AM
Cloud PBX | Device | Timeout Service Options
The Timeout Service is a programmed destination for routing calls to a device that are not answered within the programmed Timeout(Seconds). Timeout servic...
Fri, Jun 10, 2016 at 12:09 AM
How to add a forwarding extension for a Ring Group
This procedure assumes you have admin access to your FracTEL Portal and the Ring Group has already been configured. The screen shot below shows a configur...
Wed, Sep 14, 2016 at 12:46 PM