FracTEL Fax

Getting Started

To use our Easy Fax Service make sure the “from” email address you would like to send from is the one configured for your fax number. If you’re not sure you’ve configured your Fax From Email Address, you can find it in your portal settings under Features/Manage Fax.

Sending Faxes

Step 1

Compose an email message using any device and email application of your choice and set the “from” email address to the email address assigned to your fax number.
           Note: FracTEL Easy Fax uses your registered fax email address as a secure confirmation.

Step 2

Set the “to” email address to any 10 digit fax number + fractelfax.net. For example, if you were to send a fax to FracTEL you would send an email to 8553722835@fractelfax.net, which is our 10 Digit Fax Number + @fractelfax.net. 
       Note: It is not necessary to include the country code or 1 in front of the area code. (Confirm the technology about country codes or including a one by default for 800 numbers, etc.)

Step 3

Type your email and the subject and body of the email will become the cover page of the fax. Attach a PDF of any additional document you may want to fax.
Note: Any attached .pdf files will be faxed as additional pages, plus cover.
Send the email! It will automatically be converted to a fax and transmitted.

Receiving a fax is as easy as receiving an email message.

Receiving Faxes

When a fax is sent to your fax number, it is converted and sent to you as an email message to the address configured for your fax number in the FracTEL User Portal.
The subject of the email will show the number the fax was sent to, and the number it was sent from. The received fax document will be attached to the email as a PDF file.
The “from” address for the email will be the 10 digit fax number + @fractelfax.net, where the 10 digit fax number is the number the received fax was sent from. If you reply to this email, your message will be transmitted back to the sending party as a fax.