Cordless phones

Transfers
The DP series of Dect cordless phones from Grandstream can do both Attended and Blind Transfers,  When doing a blind transfer the user will need to use the *87 feature code as explained below.

  • Attended - Press the R button on the handset to hold the current call.  After you hear the dial tone, dial the transfer target number, and then press # (or wait for 4 seconds). After your transfer target answers, you can simply hang up your call to finish the transfer. If your target does not answer the call, you can press the R button to resume the original call.               
  • Blind - Press on the R button handset to hold the current call. After you hear the dial tone, dial *87 plus transfer target number, and then press # (or wait for 4 seconds). Call will be disconnected after transfer is finished.

Hold
Pressing the “Recall” button during a call will place it on hold. Pressing the “Recall” button again will resume the conversation.

3 party Conference

  • Initiate the Conference - Assuming that you are in a call and want to bring a third party into conference. Press the R button on the handset to hold the current call.   After you hear the dial tone, input the third party’s number and dial out. If the third party answers, then press R button to bring both parties into the conference. If the third party does not answer the call, you can press to resume the original call.

NOTE - If R Button is pressed during conference, the third party will be dropped out.

  • Ending the Conference - If you hang up, the conference will be terminated for all three parties. If the “Transfer on Conference Hangup” feature is enabled on phone, then after you hangup, the rest of the parties will still remain on the line for further conversation.


Forward
Currently the Grandstream DP series phones do not support forwarding from the handset.  If you need to forward the phone number for this model you will need to do it in the Fractel portal.