Log in to the FracTEL portal.
Select Call Tree in the Features Menu Tab
Click on the Telephone number you wish to forward. This will take you to the edit DID page for the phone number.

Set the Service Type to Forward from the drop down menu.
Enter the telephone number you wish to forward calls to in the Dial Number field. You should always enter the number preceded by a 1 and the area code with no spaces or dashes.
Set the Answer Confirmation setting to yes if you want to have the option accept or reject the call before connecting it.
If there are any regions you do not wish to receive calls from you can add the 2 letter abbreviations in the Region Block field.  For a list of region Codes click here.
If you would like to set the Caller ID Name you can enter the new name in the Caller ID Name field.
Press Submit to activate the changes.
*Notes*    Caller ID Names are controlled by the receiving phone carrier.  If you use the Caller ID Name field to overwrite the caller id name, not all service providers will pass the name you program.