This is a list of some of the more frequently used technical words and phrases when managing your devices.
Device Type
Select the model of VoIP telephone from the approved list of FracTEL Certified DevicesLine Number
When adding more than 1 account to a single device, finish setting up Line 1 and press submit. Do not use the back button to add additional lines on a device. Re-enter the Manage Devices menu and choose the device from the drop down menu to add the additional account to.Device MAC
Enter the MAC Address of the VoIP Telephone. Use only alpha-numeric digits. No Spaces or Colons.Device Label
Device label is used to identify the account on the Phone and in the FracTEL Portal. Common Device labels are the extension number of the Device or the Users’ name.Directory First Name
First name of the User of this device for the Directory entryDirectory Last Name
Last Name of the User of this device for the Directory entrySpeed Dial
Speed dial is the number you dial to call the device from other registered devices or from the IVR Menu. The Speed Dial is your extension number.Local Area Code
Enter the local area code to use 7-digit dialing within the specified area codeCaller Id
Select the Phone number to be assigned to the device for all outbound callsE911 Location
Select the E911 location from the Drop down menu. If you need to add an E911 location use the Manage E911 Locations found in the Account MenuTimeout Service
Select the method of handling a call that isn’t answered. The service type options are Voicemail, Voicemail2email, Forward, or None.Device Active
Enable or disable this device on FracTEL CloudPBXTime Zone
Set the Time zone for this deviceEncryption
Enable encryption protocols for this device.Reboot Device
Click the checkbox and press submit to send a reboot command to the device.Delete Device
Click the checkbox and press submit to delete this device. WARNING: If a device is deleted before it is disconnected from the network you may cause your account to be blocked from registration. Please disconnect the device from the network and power before deleting it.